Resources
Resources
Resources
Playbooks, case studies, and product insights.
Resources for collections, servicing, disputes, and loss-mitigation leaders who want to apply AI safely in regulated environments.
300,000+ calls. Zero compliance gaps. One platform.
ACA manages over $6 billion in assets and needed a platform that could handle enterprise volume, maintain full compliance coverage, and actually improve outcomes. They chose Salient. Here's why it worked.
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300,000+ calls. Zero compliance gaps. One platform.
ACA manages over $6 billion in assets and needed a platform that could handle enterprise volume, maintain full compliance coverage, and actually improve outcomes. They chose Salient. Here's why it worked.
View
300,000+ calls. Zero compliance gaps. One platform.
ACA manages over $6 billion in assets and needed a platform that could handle enterprise volume, maintain full compliance coverage, and actually improve outcomes. They chose Salient. Here's why it worked.
View
Compliance-First, Or Not at All
Salient’s Voice AI is purpose-built for FDCPA and TCPA compliance in auto lending. Automate borrower communication, reduce risk, and stay audit-ready at scale.
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Compliance-First, Or Not at All
Salient’s Voice AI is purpose-built for FDCPA and TCPA compliance in auto lending. Automate borrower communication, reduce risk, and stay audit-ready at scale.
View
Compliance-First, Or Not at All
Salient’s Voice AI is purpose-built for FDCPA and TCPA compliance in auto lending. Automate borrower communication, reduce risk, and stay audit-ready at scale.
View
A Guide to AI Voice Agents in Consumer Lending
What lenders need to know about AI voice agents, from use cases to compliance to implementation
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A Guide to AI Voice Agents in Consumer Lending
What lenders need to know about AI voice agents, from use cases to compliance to implementation
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A Guide to AI Voice Agents in Consumer Lending
What lenders need to know about AI voice agents, from use cases to compliance to implementation
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Salient Inducted Into JPMorganChase Hall of Innovation
Salient has been inducted into JPMorganChase's Hall of Innovation, recognizing our partnership in delivering dependable, compliant voice AI that handles billions in transactions for the world's most trusted financial institutions.
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Salient Inducted Into JPMorganChase Hall of Innovation
Salient has been inducted into JPMorganChase's Hall of Innovation, recognizing our partnership in delivering dependable, compliant voice AI that handles billions in transactions for the world's most trusted financial institutions.
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Salient Inducted Into JPMorganChase Hall of Innovation
Salient has been inducted into JPMorganChase's Hall of Innovation, recognizing our partnership in delivering dependable, compliant voice AI that handles billions in transactions for the world's most trusted financial institutions.
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I'm Sorry. Now Pay Me.
A/B testing across 6,600 Voice AI collection calls revealed one clear winner: an apologetic female voice that increased payments by 22% and lowered hang-ups by 17%.
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I'm Sorry. Now Pay Me.
A/B testing across 6,600 Voice AI collection calls revealed one clear winner: an apologetic female voice that increased payments by 22% and lowered hang-ups by 17%.
View
I'm Sorry. Now Pay Me.
A/B testing across 6,600 Voice AI collection calls revealed one clear winner: an apologetic female voice that increased payments by 22% and lowered hang-ups by 17%.
View
They Won’t Talk to You—But They’ll Talk to Us
Contact rates are dropping. Borrowers screen calls, call centers miss timing, and outdated systems turn them off. Salient’s Voice AI solves it
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They Won’t Talk to You—But They’ll Talk to Us
Contact rates are dropping. Borrowers screen calls, call centers miss timing, and outdated systems turn them off. Salient’s Voice AI solves it
View
They Won’t Talk to You—But They’ll Talk to Us
Contact rates are dropping. Borrowers screen calls, call centers miss timing, and outdated systems turn them off. Salient’s Voice AI solves it
View