Playbooks, case studies, and product insights.

Consumer loan servicing faces a crisis of rising costs and turnover. Discover how AI voice agents are automating collections and compliance to solve it.

Taylor handles inbound and outbound conversations across voice, text, and email – from welcome and verification to payments, extensions, hardship, and collections.

The only agent builder designed specifically for regulated lending, with pre-built workflows for collections, verification, welcome calls, and inbound servicing ready to deploy.

How consumer lenders achieve 100% call coverage, lower costs, and exam-ready compliance with AI

Westlake Financial manages $24 billion in assets and needed a platform that could handle enterprise volume, maintain full compliance coverage, and actually improve outcomes. They partnered with Salient and achieved 45% reduction in servicing headcount while handling 10M+ calls monthly.

ACA manages over $6 billion in assets and needed a platform that could handle enterprise volume, maintain full compliance coverage, and actually improve outcomes. They chose Salient. Here's why it worked.

Salient has been inducted into JPMorganChase's Hall of Innovation at the firm's 17th annual Technology Innovation Symposium.