Customers
Built for lenders who need it to work.
Captive auto lender
Westlake Financial
34%
increase in right-party contact rate
Taylor
Westlake deployed Taylor across their outbound collections portfolio to replace manual dialer campaigns. Within 60 days, right-party contact rates increased materially and cost per contact fell — without any changes to their core servicing system.
Read the case studySpecialty auto finance
American Credit Acceptance
100%
of interactions reviewed by Marshall
Marshall
ACA needed to move beyond a 3% manual sample rate ahead of a regulatory examination. Marshall now enforces controls at the LMS level against a live repository of state and federal law — covering every interaction and account event, not a fraction of them — and produces an exam-ready audit trail on demand.
Read the case studySee what Salient does for your portfolio.
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