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Customers

Built for lenders who need it to work.

Captive auto lender

Westlake Financial

34%

increase in right-party contact rate

Taylor

Westlake deployed Taylor across their outbound collections portfolio to replace manual dialer campaigns. Within 60 days, right-party contact rates increased materially and cost per contact fell — without any changes to their core servicing system.

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Specialty auto finance

American Credit Acceptance

100%

of interactions reviewed by Marshall

Marshall

ACA needed to move beyond a 3% manual sample rate ahead of a regulatory examination. Marshall now enforces controls at the LMS level against a live repository of state and federal law — covering every interaction and account event, not a fraction of them — and produces an exam-ready audit trail on demand.

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See what Salient does for your portfolio.

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