Voice AI platform built for lending operations.

Our voice AI platform is purpose-built for banks, credit unions, and consumer lenders. Automate borrower conversations with AI voice agents that handle customer service automation, collections, and payment processing—with compliance built in and seamless integration with your loan servicing platform.

Start Your Pilot

Trusted by banks, credit unions, auto lenders, and fintechs across the US:

Why Salient

Built for lenders who need more than generic voice AI

Salient automates borrower communications and contact center operations for banks, credit unions, and consumer lenders—with voice AI that understands lending workflows, enforces compliance automatically, and integrates with your loan servicing platform.

Voice AI for Lending Operations

AI voice agents purpose-built for banks, credit unions, and lenders. Handle borrower conversations across collections, customer service, payment processing, and account inquiries.

Integrates with Your Loan Servicing Stack

Works with your existing loan servicing platform, contact center software, and payment processors. Salient connects to your systems—no rip-and-replace required.

Reduce Costs Without Compliance Risk

Automate routine borrower calls and reduce contact center costs by 50%—while maintaining TCPA, FDCPA, and Reg F compliance. Every interaction is documented and audit-ready.

Automate Contact Center Operations

Handle high-volume inbound and outbound borrower calls automatically. AI voice agents work with your existing contact center software to manage collections, payment reminders, and account inquiries.

Voice AI for Lending Operations

AI voice agents purpose-built for banks, credit unions, and lenders. Handle borrower conversations across collections, customer service, payment processing, and account inquiries—with lending-specific workflows and compliance built in.

Integrates with Your Loan Servicing Stack

Works with your existing loan servicing platform, contact center software, and payment processors. Salient connects to your systems—no rip-and-replace required.

Reduce Costs Without Compliance Risk

Automate routine borrower calls and reduce contact center costs by 50%—while maintaining TCPA, FDCPA, and Reg F compliance. Every interaction is documented and audit-ready.

Automate Contact Center Operations

Handle high-volume inbound and outbound borrower calls automatically. AI voice agents work with your existing contact center software to manage collections, payment reminders, and account inquiries—while your team focuses on complex cases.

Proven impact on leading lenders

500K+

daily unique customer interactions

Reduce manual call volume while improving customer satisfaction

50%

average cost reduction

Automate manual workflow with cleaner documentation and fewer reworks

1:1

recovery rates matching human performance

Automate your loss mitigation processes with no outcome gap

100%

compliance monitoring

Improve exam readiness with complete, searchable records for every interaction and workflow

How It Works

From pilot to production in less than 4 weeks

Connect Your Systems

Our voice automation platform integrates with your existing loan servicing platform, contact center, and payment processors—no rip-and-replace required.

Automated Testing & Validation

Automated compliance testing catches TCPA violations and FDCPA issues before they happen—across all borrower interactions.

Deploy AI Agents

Go live with AI agents that handle collections, customer service, and disputes—fully compliant and documented for regulators.

Voice AI Capabilities

Handle every customer interaction automatically

Our AI voice agents manage the full spectrum of lending operations—from payment reminders and collections outreach to account inquiries, verification, and hardship assessment. Available 24/7, compliant by design, and ready to scale with your portfolio.

Payment Reminders Collections Outreach Payment Processing Account Balance Inquiries Borrower Verification Promise-to-Pay Scheduling Payoff Quotes Hardship Assessment Due Date Changes

See voice AI for lenders in action

Get a demo and see how Salient automates borrower communications and contact center operations for banks, credit unions, and consumer lenders.

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