Flyn – AI Total Loss & Mitigation Agent
Flyn represents the lender in total-loss and loss-mitigation workflows, aiming for the highest defensible settlement that's fair to both lender and borrower.
Meet Flyn
Fair settlements, faster resolution
Total-loss workflows, from intake to settlement
Intake total-loss notices from insurers, shops, and borrowers
Ingest data and valuations from:
IAAI / Insurance Auto Auctions
Copart salvage auctions
CCC Valuation / CCC ONE total-loss valuation services
Set up lender-branded email and phone/IVR intake lines
Pull loan and collateral data from your LMS
Track offers, counteroffers, and final settlements
Log deficiency handling (waivers, payment plans, recovery efforts)
Bringing claims, valuations, and loans into one view
Intake & data gathering
Flyn captures total-loss details from carriers, body shops, or borrowers and ingests valuation data and images from IAAI, Copart, CCC, and your internal systems.
Policy & rules application
Applies lender-specific rules (fees, payoff methods, thresholds for waiving small deficiencies, state-specific considerations).
Negotiation support
Suggests negotiation positions and counteroffers aimed at maximizing net recovery while staying fair and evidence-based. Generates structured communications and call scripts where humans need to step in.
Settle & document
Logs final settlement amount, source valuations, deficiency authority, and any waivers or payment plans directly into LMS and reporting.
We only represent the lender – and still care about the borrower
Flyn's objective is clear: achieve the highest defensible settlement for the lender, while staying transparent and fair to the consumer. That means:
Using credible market valuations and comps
Explaining outcomes in plain language
Avoiding tactics that would raise UDAAP or fair-treatment concerns
Understands the full history of the loan and borrower
Flyn sees prior payment behavior, hardship discussions, and earlier interactions about the loss, so it can tailor options and tone accordingly.